Configuring Windows 2000 Pro Dial-Up Networking

Modem Configuration

Open the dial-up properties for the connection. Go to the general tab and click the configure button to setup the modem. Set the maximum speed to match the modem. For example, a 56k modem should be set to 57600. The modem will have an unstable connection if you set the speed too high.

Put a checkmark in all of the hardware features if it is a hardware modem. If it is a "win modem" then remove the checkmarks so that hardware flow control is not selected. Error control and modem compression are helpful but not required.

These are the most common "win" modems: US Robotics 56k Win Modem, LT Win, SupraMax 56k, HSP Micromodem, PC Tel, Motorola SM56, Zoltrix, Shark, ESS and anything with an HSP in the name. Note: Rockwell claims that the HCF modems are hardware flow modems but try software flow if that doesn't work.

It is a good idea to have a checkmark in the box for the modem speaker. It helps to troubleshoot modem connection problems if you can hear the squeal, busy signal, etc.